We have recently investigated reports from some patients who were unfortunately being cut off when trying to contact the practice. Following this review, we discovered that our phone system had … [continue] 📞 Update to Our Phone System / ✅ Use our Call Back System
Month: March 2026
📣 Important Information About How We Manage Patient Requests
All patient requests — whether submitted online, by phone, or in person at reception — are managed in exactly the same way. Every request is triaged with GP oversight to … [continue] 📣 Important Information About How We Manage Patient Requests
Changes to NHS Gluten-Free Bread and Flour Mix Prescriptions
From 1 April 2026, there will be a change to NHS prescriptions for gluten-free bread and flour mix across the NHS North East and North Cumbria Integrated Care Board area. … [continue] Changes to NHS Gluten-Free Bread and Flour Mix Prescriptions
