Friends and Family Patient Survey …..

🙏A heartfelt thank you to all patients who share their feedback at the monthly friends and family patient surveys! Your insights are invaluable in helping us understand what’s working well and areas where we can improve. We appreciate your openness and commitment to making our practice even better. Together, we’re building a stronger and more patient focussed community! 🌟
The Friends and Family Test (FFT) is an important anonymous feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps us identify what is working well, what can be improved and how.